Break-fix to Maximise Availability and ROI
Break-fix services take care of hardware problems that affect business continuity and productivity. Break-fix support and IT support are offered on a reactive basis and /or proactive basis. This service is offered to clients across geographical boundaries and saves on maintenance effort and costs.
The need for break-fix services is growing as organisations of all sizes endeavour to keep their infrastructure costs low and attempt to make do with aging equipment and parts. A survey conducted by OnForce shows that 65% of all work orders carried out in 2010 were for diagnosis, equipment repair and parts exchange.
With figures so high there is a renewed focus on the break-fix service front. Allied Worldwide is focusing on the varying requirements in this sector, building strategies and reworking our delivery structure to optimise response and resolution time for break-fix services.
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