IBM Server and Hardware Support
At Allied Worldwide we understand your needs and challenges in delivering hardware support. This is no different with IBM hardware be it their server or storage range. Our specialist IBM engineers have genuine expertise in dealing with multiple IBM hardware profiles. As a specialist in managing services across different hardware platforms our engineering expertise is highly proficient. In server support we pride ourselves in our ability to engage at any point in the server management life cycle. Some of the key benefits of engaging with us are,
- Consultation and comprehensive end to end Server lifecycle management
- Break-fix solutions for server, storage and other types of IT hardware
- Flexible support for ad-hoc needs and contingencies
- Pro-active and reactive monitoring of servers
- Incident management, Problem management, Change Management
- Vendor management including server hardware procurement and installation
An indication of the product lines and specific products that we support are mentioned below.
Allied Worldwide’s server and hardware support solution to SunGard illustrates the genuine benefits we deliver to clients. Allied had implemented a 24x7 service desk and on-site solution with out-of-hours support across multiple hardware platforms. Our solution enabled the client to get a 25% cost reduction, 95% SLA adherence and on-going year on year savings based upon our unique 'reliability rebate' scheme.
Formed in 1992, Allied Worldwide is an ISO 9001 certified leading global IT consulting and outsourcing company serving a broad range of Fortune 500 clients across the UK, Europe, USA, Asia Pacific and the Middle East. Our specialised and convenient IBM Server and Hardware Support Services support IBM's extensive infrastructure with the help of specialist IBM engineers.
If you would like to know more about how our IBM server and hardware support services can help you then leave your details here and we will be in touch shortly.