Privacy Policy

Last updated: 4th May 2018

Sales and Marketing Privacy Policy

Allied Worldwide Ltd, whose registered office is Jubilee House, Third Avenue, Globe Business Park, Marlow, SL7 1EY (Company registration number: 2728115), respects the privacy of our customers, our business partners and all visitors to our website.

Our Sales and Marketing privacy policy forms a part of our GDPR compliance and describes the information that we collect using our website, outlines how we obtain that information and describes how we may use or disclose that information. It also describes the measures we take to protect your information and how you can contact us should you have any concerns about your privacy.

Sales and Marketing Privacy Policy for Allied Worldwide Ltd

Scope

This privacy policy only covers our privacy practices with respect to the collection, use and disclosure of information for Sales and Marketing purposes obtained using:

  • Our Websites.
  • Our IT ServicesM
  • Social Media

Website and Social Media

How we Obtain Information about You

We collect several types of information from and about our website and Social Media visitors. We collect information when:

  • You fill out a form on our website. We may collect your name, mailing address, email address and telephone number
  • You fill out a form to download educational material or register for an event
  • You post information on our Social Media pages. e.g. Comment on a blog post, a forum post etc.
  • You enter a competition or take advantage of a promotion that we are running.
  • You complete a survey.
  • You report an issue with our website
  • You contact us for any other reason

We also collect information from third parties in connection with your use of our Website. For example, Allied Worldwide Ltd uses third parties such as Google for reporting and analytics to measure the effectiveness of our website and marketing efforts and to identify areas for improvement.

As you navigate through our Website, we may also collect details about your visit including, but not limited to, your IP address, usage patterns, traffic data, location data, logs and other communication data and the resources that you access. We may also collect information about your computer and internet connection, including your operating system and browser type.

The Use of Cookies on our website

We use cookies to help us improve our Website. We may use cookies to obtain information about your general Internet usage and to:

  • Estimate our audience size and usage patterns
  • Store information about your preferences, allowing us to customise our Website
  • Recognise you when you return to our Website
  • Track when you respond to our surveys

The third parties that we use may use JavaScript to collect IP addresses from our Visitors and we may also collect server logs. Information gathered through these automated means may be associated with the personal information you previously submitted on our website.

Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you visit our website. You may refuse to accept cookies by activating the appropriate setting on your browser and you may also set your browser to alert you to when cookies are being sent. If you do so, please note that some parts of our website may then be inaccessible or function improperly.

How We Use Information Collected about You

We may use the information that we collect about you to:

  • Improve our website
  • Provide you with information, products or services that you request from us now and we feel may be of interest to you in your role in the future
  • Present our website and contents properly
  • Diagnose and resolve technical problems with our website
  • Track your browsing behaviour, such as the pages you visited over time.
  • Allow you to participate in interactive features of our website, when you choose to do so

How We Share Information Collected about You

As a general rule, we don't share, sell or rent the information that we collect about you unless we have to. That may include when we need to:

  • Comply with any court order or other legal obligation
  • Enforce or apply our website terms and conditions, or terms of any other agreement between us
  • Protect either our or others rights and property, or to ensure our or their safety

International Transfer of Data about You

As a general rule, your data remains in the UK and we don't transfer it internationally. Our third parties may, however, transfer and store your data internationally. As such, by using our Website, you consent to the collection, storage, transfer and processing of your information outside of your country of residence, including in the United States. We use market leading cloud based business software which adheres to the strictest best practice security compliance. Your data will not be shared with any third-party organisations or external contacts outside of the Allied Worldwide Ltd family of businesses.

All information is handled logically, fairly and carefully by human beings. We use world leading cloud based CRM and ERP systems but use no automated decision making when it comes to the categorisation, classification and profiling of your personal data.

Your Communication Preferences

If you do not wish to have your email address used for promotional purposes by Allied Worldwide Ltd, you may ask us to stop contacting you at any time by clicking on the “unsubscribe” link located in the emails sent by us.

Your Acceptance

Please note, that by using any part of our website, you accept and agree to our privacy practices.

Accessing or Updating Your Personal Information

You may request access to, correct or delete any personal information that you have provided to us in connection with our Website by contacting us ». We will make every reasonable effort to respond to such requests for correction or updates to personal information.

Complaints

If you wish to make a complaint regarding the use of your data, please contact us using the details at the bottom of this webpage and listed below:

Gdpr@alliedworldwide.com

Tel. + 44 (0) 1494 532 751

Address: Jubilee House, Third Avenue, Globe Business Park, Marlow, SL7 1EY, U.K.

We will endeavour to contact you within 48 hours of receipt to resolve your query. Should you feel unsatisfied with our resolution you can contact the ICO to raise your concern.

Services

How we Obtain Information about You

As a customer of ours, we collect various types of information about you, including:

  • General information, including our customer's company name and address and your contact information for billing and contracting purposes
  • Information and correspondence our customers and users submit to us in connection with our services or other requests related to our service
  • Information we receive from our business partners in connection with our customers and users of our services.

How We Share Information Collected about our Customers

We do not share, sell, rent or trade information about our customers. We will only share information about our customers to:

  • Comply with any court order or other legal obligation
  • Enforce or apply with any terms of any agreement between us
  • Protect either our or others’ rights and property, or to ensure our or their safety

Customer Data

We may use Customer Data to provide our IT Services. Notwithstanding anything else to the contrary in our privacy policy, we will not use, disclose, review, share, distribute, transfer or reference any customer data, except as permitted in our customer agreement, or as required by law.

Data Retention

Your data will be retained for up to 24 months from initial enquiry for marketing purposes unless you have explicitly opted out. Where an enquiry has been made, but no transaction has occurred, but where regular contact is maintained, we will continue to hold your data until such times as you explicitly opt out. If you are an existing customer, we will keep your data for the duration of your custom and for as long as required for legal compliance, after termination of custom. Where legitimate interest is assumed, we will keep your data for up to 24 months from the point of first contact, unless you have explicitly opted out. You have the right to ask us to stop contacting you at any point during the relationship.

General

Security

Allied Worldwide Ltd maintains reasonable and appropriate measures to protect your personal information obtained through our website and in connection with the provision of our IT Services from loss, misuse and unauthorised access, disclosure, alteration and destruction.

Third-party Websites

We may link to websites that are not owned or controlled by Allied Worldwide Ltd. As such, this privacy policy does not apply to information collected on any third‑party sites that may link to or be accessible from our website.

Changes to this Privacy Policy

Allied Worldwide Ltd regularly reviews its privacy policies and we reserve the right to update or change this privacy policy from time to time.

Your continued use of our website or Service is deemed to be acceptance of any updates or changes we make to this privacy policy and as such, we ask that you review this privacy policy periodically for any updates or changes that we may have made.

Contact

Gdpr@alliedworldwide.com

Tel. + 44 (0) 1494 532 751

Address: Jubilee House, Third Avenue, Globe Business Park, Marlow, SL7 1EY, U.K.