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Deliver Better Business Efficiencies and Save Budgets with ITIL and Server Management

One of the popular governance models of Server Lifecycle Management is the Information Technology Infrastructure Library (ITIL) framework which is practiced by many companies. It essentially maps IT infrastructure with technology processes and serves as a guideline. The technology team is benefitted with documented processes for handling technical issues.



Break-fix to Maximise Availability and ROI

Break-fix services take care of hardware problems that affect business continuity and productivity. Break-fix support and IT support are offered on a reactive basis and /or proactive basis. This service is offered to clients across geographical boundaries and saves on maintenance effort and costs.



Strategic Inputs to Improve Business Efficiency and Lower Spends through IT Managed Services

Companies embraced the IT outsourcing wave from the 1990's to 2000 and soon IT managed services became an important value-driver among other IT outsourcing services. IT managed services complements the efforts of an in-house IT team. IT managed services can also deliver a partnership approach. IT managed services have become a must. There is an increase in the quality of services expected from IT managed service providers. SLA terms have become more stringent. Since an IT managed services provider handles day-to-day operations, there is great scrutiny.



Distributed Support: Get Global IT Support-Deliver Flexibility and Agility to Your Business

In a DSS model, the IT supplier provides resources at the centralised help desk and local resources at the client's work stations in different regions. DSS manages the different regions from a centralised help desk and provides local resources to the region on a full/part time/ad-hoc basis. Bi-lingual resources provide support in the regions' local language and report in English to the centralised help desk. Thus, DSS overcomes the limitations in dealing with IT suppliers.



Distributed Support: IT Businesses Improve Overall Quality & Functionality, through Third-Party Distributed Support Mechanisms

Distributed support, is defined as a range of services administered by a central support function, delivered to a number of sites across varied geographies. It is a unique and pro-active approach for IT companies, as it helps them resolve technical issues at source, enabling them to meet their SLA's and right-size their resources.



Global IT Shared Services Improve Organisations Delivery Capabilities & Reduce Overall Costs by 30%

Today, most firms want to share at least one IT function across their organization, to take advantage of cost savings from combining operations. An IT shared services framework can create significant value for the organisation, not only reducing cost, but also creating a collaborative IT environment to drive business growth and innovation. In the last few years, some companies that have invested in a shared services model have achieved desired operational goals, and a saving of over 30% on IT operations.



Flexible IT Resourcing Assists Organisations in Improving Business Efficiencies and Reducing Overall Costs by 25%

Most organisations are facing staffing challenges for short-term and long-term IT projects. They don’t have the in-house skills and resources to fulfill all of the business requirements. This in-turn threatens the business continuity and quality of service for such organisations. 



Co-sourcing Helps Companies to Reduce Costs and Improve Efficiencies

In the ever-changing economy, organisations are looking to cut costs and drive innovation are turning to co-sourcing model as a cost-effective alternative - one that is less risky than outsourcing or offshoring.



How Windows 7 Delivers Better Security and Significantly Impacts Time & Cost Savings

Windows 7 represents a massive improvement over past operating systems and presents a number of opportunities for organisations considering an upgrade. Windows 7 is designed to address the needs of enterprises by providing enhanced data protection, enabling business productivity and streamlining their PC management. 



Client Success Stories

Our client successes spans across fortune 500 companies & verticals.


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